For general information on how to obtain visas to visit, work, study or live in the United States, please call one of the appropriate Visa Information Services Centre numbers below:
|
Phone Number |
Type of Call |
Charge per Minute |
|
1-900-656-2222
|
Recorded Information. No operator. Visa Information through an automated system. Calls from the U.S. |
US $0.90 per minute |
|
|
||
|
1-900-451-6330
|
Recorded Information. No operator. Visa Information through an automated system. Calls from Canada |
CA $0.69 per minute |
|
|
||
|
1-888-840-0032
|
Visa Appointment Reservation System by credit card
|
CA $0.19 *IVR
|
|
|
||
|
1-900-443-3131
|
Live Operator
|
US $1.89 per minute |
|
|
||
|
1-900-451-2778
|
Live Operator
|
CA $1.89 per minute |
|
|
||
|
1-800-714-7586
|
Message service only
|
Toll Free |
|
|
||
|
1-888-611-6676
|
Appointment Cancellations |
Toll Free |
|
|
||
|
1-800-283-4356
|
Information only
|
Toll Free |
|
|
||
|
|
Web site
|
CA $8.75
|
* IVR (Interactive Voice Response) is Recorded Information. This line offers the caller both the option to listen to recorded information as well as speak to a live agent, whereas the 900 lines are split into two separate lines.
Note: Many office phones and all pay phones are set to block calls to 900 numbers. If the 900 telephone service is not available from your area, please contact: 1-888-840-0032 from Canada and the U.S. You will be asked to provide your credit card number. Or call toll free 1-800-283-4356 for a list of all 1-900 and 1-800 visa information lines.
The per-minute charge applies as soon as your call is connected to the call-center system. Depending on the volume of calls, you may have to wait for connection to an actual operator. We recommend that you avoid peak periods to minimize waiting time. Callers wishing to dispute charges for using this service should telephone 1-800-714-7586.
Call the appropriate telephone number and use the Visa Information Services Centre's automated appointment system. The system assigns a reference number - please write it down - which is used in all future transactions regarding the appointment. You will be offered appointments no sooner than 2 weeks in the future. Follow the instructions on the automated menu to make an appointment at the desired date and time.
In the event you lose or misplace your reference number, please call one of the numbers answered by a Live Operator and the representative will be able to assist you.
- Temporary Visitor Visas
- Temporary Work Visas
- Student Visas
- Exchange Visitors
- Treaty Trader or Investor Visas
- Admission under the Free Trade Agreement
- Visa Waiver Program
- Visa Forms and Fees
- Fiancé(e) Visas
- Immigration through a Family Member
- Immigrating Adopted Children
- General Immigration Information
- Visa Lottery - Diversity Immigrant Program
- Employment Based Visas for Canadians
- Special Registration (NSEERS)
- Transit without Visa
- Emergency Visa Scheduling
- Returning Resident/Re-entry permits
- Lost, Stolen, Mutilated Green Cards
- Conditional Residents
- Entry with Valid Visa, Expired Passport
All U.S. Consulates in Canada require that visa fee payments be deposited to any branch of Scotia Bank in advance of the appointment. Bring two copies of your stamped deposit slip - the bank will retain the third copy. Detailed instructions appear on the page for each of the U.S. Consulates.
Use the link below to find a list of categories of non-immigrant visas, and the documents required for each.



